This article provides information on how to configure your email service to work with Mail2Cloud.
You are encouraged to contact mxHero for free, timely and direct assistance in getting Mail2Cloud properly configured for your particular email system or service.
Email Server Configuration Matrix
Configuring your email server to work with Mail2Cloud will depend on what email server you use and which Mail2Cloud services you will employ.
installer: fully automated integration process
manual: manual configuration of the email server required
partial: automated integration for outbound emails only. Manual configuration required for inbound emails.
download: client side download and installation by end user required
n/a: no specific configuration of the email server required.
Server Requirements: Mail2Cloud Archive & Collaboration
|Email Archive||Email Sync||PST Importer||User Tools|
Server Requirements: Mail2Cloud Fusion
|Fusion||Cloud Clips||Total Track||User Tools|
Office 365 and MS Exchange
Office 365 and Exchange 2013
Office 365 and Exchange 2013 or later email services tightly integrate with mxHero. These email services enable mxHero functionality for all emails whether outbound, inbound and intra-bound (sent within the organization), without the need to change MX records or outbound gateways. This is possible through O365 and Exchange routing configurations that make mxHero part of the internal email queue.
Exchange 2010 or older
Older versions of Exchange (2010 or older) do not have the option of internal queue integration and therefore Mail2Cloud can not be applied to internal email traffic. However, Mail2Cloud can be configured to act on emails sent and received from the domain. To configure for emails sent from the domain set Exchange's outbound gateway. To configure for emails entering the domain set the MX record to your mxHero service. Please contact MxHero for more information regarding these configurations.
All Mail2Cloud Fusion services are available through O365 & Exchange rule setup. For O365, mxHero provides an fast installer that can automatically make the necessary changes in minutes. Please contact MxHero for any of these option.
Archive & Collaboration
Mail2Cloud Archive is designed to receive archival email via O365 and Exchange's journalling system. Please contact MxHero for this option.